Reaching Patients


Digital media strategy that helps your advertising
reach patients

Make sure your brand is top of mind when patients are ready to have discussions with their doctors about treatment options. We specialize in helping you target patients and caregivers with informative campaigns about your medical treatments, services, and therapies, whether it is a new drug launch, starting with a disease awareness campaign, or an established treatment option ready for a new campaign. Our pharmaceutical and healthcare expertise includes assisting you through the Medical–Legal–Regulatory (MLR) review process, developing strategy, writing copy, and proactively managing campaigns.

reach patients and caregivers

Campaign Management

Come to us with your goals, a budget, and clear expectations. Your campaign will benefit from the cost-saving access to our in-house trading desk and our strategic audience targeting capabilities, the white-glove support provided by our Google Premier Partnership, our complete suite of analytics, and the customer service that made us an MM&M Top 100 Agency. With this, we’ll develop your campaign with speed-to-market in mind.

Recommended Media Mix for Reaching Patients

Our planning team will work with you to understand your marketing goals and the business factors that aid in developing an effective media mix strategy. Our capabilities support an omnichannel media strategy, including SEM, display, video, out-of-home, streaming audio, print, specialty journal publishers, social media, and more.

We will find the best media mix to lower Patient Acquisition Costs and spend every dollar as if it’s our own.

Targeting your audience: Patients

Pharma and Healthcare advertisers have more choices now for safely targeting prospective patients at all stages of their research and decision process from an initial symptom search to an ad on a screen in the doctor’s office. Silverlight will utilize a variety of data points to put your message in front of these patients or caregivers at the appropriate time.

Media Mix

Using the right media mix to reach patients

Our Media Planning and Account Management teams are all fully integrated to target your desired audience. We make advertising media recommendations designed to deliver your advertising message in the most efficient, cost-effective, and measurable method possible. This approach includes assistive technologies such as our programmatic trading desk, artificial intelligence, and an industry-leading tech stack.

Search Engine Marketing

Advertise on popular search engines using keywords that are relevant to your brand (or your competitors’ brands). We will provide best-in-class paid search messaging that allows your ad to stand out, and optimize your campaign based on agreed-upon KPIs.

Programmatic Display

Our in-house Trading Desk allows us to place your display ad in front of the most relevant audience no matter where they are and continuously optimize those placements.

Point of care

Advertising to patients at the point of care can raise awareness of new drugs or treatments, clinical trials, or new indications encouraging conversations with a healthcare professional.

Social Media

Social Media ads drive awareness to a large but targeted audience who visits their social sites up to 10x/day. Your ads here can promote site actions for learning more about your product or service. 

Endemic Opportunities

We put your brand message, often with a customized program, in front of patients and healthcare professionals where they are seeking treatment or healthcare content. This can include content sponsorships for patients, and EHR or Telehealth options for HCPs.

Video Advertising

Pre-roll ads allow you reach your audience on YouTube and across the internet. We promote the use of companion banners which can turn this awareness-raising tactic into a traffic driver.

Streaming Audio

Engage your audience through digital music and podcast streaming and leverage third-party data for precision targeting; sponsor specific podcasts to build awareness of your brand.

Connected TV

Reach your target audience with streaming video ads. CTV ads can provide reach comparable with Linear TV but at a much more efficient level.


Traditional print ads in magazines and journals still provide enormous reach and an audience who read longer-form content.

Analytics and Reporting

Maximize Results

The success of your media mix relies on our ability to measure how each media tactic performs in relation to your business goals. We will work with your team to ensure appropriate tracking is in place and provide you with detailed reporting and a strategic analysis that explains how your campaign has performed and what steps our team will make to reach and surpass your goals.

Our approach

Strategic campaign management

Strategic Media Placement

Our Trading Desk


Managing Costs

Analytics & Reporting

Silverlight Digital takes advantage of all types of media placements to make sure we are getting your message in front of your target audience from contextually targeted display ads to audience-based social ads to customized placements created just for you. In addition, Silverlight Digital can recommend tailored placements based on the audience’s demographics, online behavior, or location and use tools to retarget people who have shown interest by visiting a site.

The Silverlight Digital Trading Desk is able to tap into an enormous amount of data for buying media programmatically and targeting any number of the data segments that are available to us. We can also incorporate your first-party data for maximum effectiveness.

Silverlight Digital utilizes Double Click Campaign Manager, Media Math, and Google Analytics to track performance. All three are in-house and not outsourced as a managed service. We collaborate with our client and all stakeholders to determine goals and objectives as well as priorities. This is a critical step in the process to align on measuring success and what we are ultimately optimizing towards. We track time spent on site, what content they are viewing, how long they are engaged with your content and what actions they took. Ultimately, we want to map this back to script lift, clinical trial recruitment, and new patients. We are relentless about optimization and spend every dollar as if it’s our own.

We are relentless about lowering Customer Acquisition Costs (CACs) and spend every dollar as if it’s our own. To succeed at this, we set aggressive benchmarks and performance metrics to drive trends upwards, use data-driven insights to align targeting data and messaging, constantly optimize campaigns against data collected, and regularly report with accompanying analysis.

This ensures that we take advantage of the highest-performing tactics, technology, and partners at any time. 

We strive to provide a detailed strategic analysis to explain the “why” behind the data, identifying performance trends and proposing integrated changes to the media mix with an eye on reaching overall client goals. We will explain ongoing optimization activity, offering tests based on data-informed hypotheses. Data is analyzed at the click level, but the quality of creative performance and post-click activity is also considered.

With complete transparency, data is shared by specific publisher placements and providers (audience and contextual) through our Trading Desk.

Reporting is provided every month. Reports include KPI goals (drive site traffic or online purchases) or other primary and secondary KPI actions and a break-out of how each placement delivers against goals.


Data-enhanced target capabilities


Contextual targeting is a method of personalized advertising that enables your ads to appear on Websites or alongside content that is relevant to the interests of your audience.

CRM/First Party DTC List

We can target custom audiences using first-party CRM data that is imported into ad platforms. Ads will target CRM contacts on the Web and in social media.

Retargeting site visitors

Ad campaign targets a behavioral audience who has already visited your website. The campaign shows a visual reminder ad to encourage repeat visits to the site.

Look-a-like Modeling

A behavioral audience is created that identifies users who behave online in a similar manner to your target audience. These look-a-likes audiences are targeted with the campaign.

Condition targeting

We combine multiple data factors by building a target set of users likely to be diagnosed with medical conditions related to your drug or treatment. The campaign targets this audience.

Mobile targeting

We target users by mobile device type, location of their mobile device, and proximity of the device to a service location, event, or geographic location.

Experts in MLR

Medical-Legal-Regulatory Process

For pharmaceutical and healthcare advertisers, there are many hurdles to clear before an ad goes live. Our team can help you through the complicated MLR process with your Promotional Review Committee (PRC).  We are Veeva certified. 

veeva certified
Andrea Hickey-Mills, Radius Health

"We have found a true partner in the Silverlight team."

“They have over-delivered on impression and engagement goals for our campaigns and we are excited to continue working with them to achieve the next milestone in our journey.”

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